ISO 20000 IT Service Management Systems
Companies of any size rely on effective IT service management. No matter where you’re based or what you do, your IT services need to be cost effective, reliable, consistent and efficient. Day to day number of organisations are implementing an IT Service Management System (ITSMS), based around ISO 20000 as a solution to this business requirement. By certifying to the IT standard companies are able to independently demonstrate to their customers that they are meeting (and sometimes exceeding) industry best practice.An increasing number of organisations are implementing an IT Service Management System (ITSMS), based around ISO 20000 as a solution to this business requirement. By certifying to the IT standard companies are able to independently demonstrate to their customers that they are meeting (and sometimes exceeding) industry best practice.
Benefits of ISO 20000
- Develop IT services that are driven by and support business objectives
- Achieve international best practice standards of IT service management
- Put in place controls to measure and maintain consistent levels of service
- Integrate people, processes and technology to support business goals